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Backed by regional water and drainage specialists

95% on-time delivery

Of searches delivered on time.

2.14 hours average response time

Down from 4.74 hours, a 55% improvement.

270 years' combined experience

An average of nine years’ experience each, across our specialist team.

29 regional water and drainage specialists

Who know their patch.

What Water and Drainage Searches Reveal

Water supply

Whether the property is connected to mains water and, if not, the source.

Sewerage

Whether foul drainage connects to the public sewer and, if not, where it goes.

Surface water

How the property drains rainwater and whether it connects to public systems.

Adoption

Whether drains serving the property are adopted by the water company, or privately maintained.

Quality and flooding

Water company records on supply and service history.

Order Water and Drainage Searches in tmConvey

Every search is ordered inside tmConvey and the results sit against the matter, so your file stays in one place. No separate logins, no rekeyed case details. Track progress from order to delivery.

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Water Company Response Times

Water and drainage searches are handled by the relevant water company for the area. Most are returned within 5–10 working days, though this varies by company and how busy they are. Every order placed through tmConvey is tracked, and our team delivers 95% of searches on time.

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Water and Drainage Searches FAQs

A search that reveals how a property connects to water supply and sewerage infrastructure, and what happens to water and waste on the property.

On most transactions. Lenders typically require one as a condition of the mortgage. It is essential to understand how a property is serviced, especially if it is not connected to mains water or drainage.

Response times vary by water company. Some return results in days; others take several weeks. Every order in tmConvey is tracked, and we deliver 95% on time.

Our specialists can explain what the issue means and advise on next steps. Common issues include properties not connected to mains drainage or water, shared septic tanks or treatment plants, privately-maintained drains requiring adoption agreements, or recorded service complaints. Contact the team, and they will call you back.

Yes. Every property connected to a public water company (or on a private supply in their area) is covered. The search format is consistent, though the water company handling the search varies by location.